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Terms and Conditions

The following terms and conditions are the terms on which BuzzJam Studio (part of Tintisha Technologies UK Ltd) offers and sells to buyers and governs all sales of goods and services. Nothing in these terms and conditions shall affect the statutory rights of the buyer. By ordering from BuzzJam Studio you are entering into a legally binding contract, governed by the laws of England and Wales and buyers hereby submit to the non-exclusive jurisdiction of the Courts of England and Wales.

ACCURACY

Every effort has been made to ensure that goods are described as accurately as possible, although suppliers and publishers are constantly updating their titles and the descriptions are intended as a guide only.

VALUE ADDED TAX

VAT will be charged in accordance with UK government regulations ruling at the time of despatch.

PRICING

All prices are quoted in pounds sterling and are payable in sterling. Our prices are always displayed excluding VAT.

PACKING AND CARRIAGE CHARGE

BuzzJam Studio offers free postage and packaging on all single orders delivered within mainland UK. Please contact BuzzJam Studio for all overseas orders.

PAYMENT

All invoices are payable within the terms specified upon the invoice (usually 30 days). We reserve the right to exercise our statutory right to interest under the Late Payment of Commercial Debts (Interest) Act 1998 if we are not paid according to agreed credit terms.

DELIVERY

BuzzJam Studio endeavours to despatch goods within 3 working days of verification of your order.

RIGHT TO CANCEL and RETURN OF GOODS

Buyers have the right to cancel an order prior to despatch, and to return an order within 10 days of receiving the goods. All returned items must be returned to BuzzJam Studio in their original unused condition and packaging. We will provide a full refund on all orders returned within 10 days of delivery. Products will not be refunded without the original receipt of proof of purchase.

DAMAGED GOODS & TECHNICAL ISSUES

Buyers must contact customer services within 3 working days of delivery for any goods received damaged on delivery. We strongly recommend that buyers show damaged parcels to the carrier and sign for the goods as damaged otherwise a claim may be invalid. Should the buyer experience technical issues with any product, we provide a full This e-mail address is being protected from spambots. You need JavaScript enabled to view it service via email. If our technical team are unable to resolve your issue, we will provide a full refund upon return of the product in its original condition and packaging.

ACCEPTANCE

The buyer shall be deemed to have accepted the goods if they have not been rejected on or before the 10th working day after delivery. The buyer shall not be entitled to reject the goods in whole or in part after such date.

LIMITATION OF LIABILITY

BuzzJam Studio shall not be liable to the buyer in respect of any loss suffered by the buyer due to any defect in the goods. Without prejudice to this condition BuzzJam Studio shall not be liable to the buyer or to any third party for any loss of profit, consequential or other economic loss suffered by the buyer arising in any way. The liability of BuzzJam Studio under these conditions shall not exceed the price of the goods.

USER LICENCES

For goods sold under licence to a fixed number of users then it is the buyers responsibility to ensure that the goods are not used on a number of computers that exceeds the purchased licence. Purchases made through BuzzJam Studio are all subject to the licensing agreement on the delivered goods.

COMPLAINTS PROCEDURE

If buyers have any complaints they should at first contact customer services using any of the details given on our website.